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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal Turner

Crystal Turner

September 4, 2024

5  out of  5
rating by Crystal Turner
"We have had a fantastic experience with Tyler & Micah! They are thoughtful, thorough and so friendly, I swear I'm talking to family each time I call or text to ask a question. We changed to LM last year and regretted leaving their team, thus recently returned to SF and so happy and not having to worry about coverage, payments or documentation for the just in cases that life throws at you. Would absolutely recommend to team with them! Well worth the time and money."
We responded:
"Thank you for your wonderful review Crystal! I'm glad to know that you had such a positive experience with Micah and me. It's great to hear that you feel like family when you reach out to us. We're happy to have you back with State Farm and to provide the coverage and support you need. Your recommendation means a lot to us. If you ever have any questions or need further assistance, don't hesitate to reach out. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Jamie Deady

August 28, 2024

5  out of  5
rating by Jamie Deady
"These lovely folks go above and beyond for their customers. I can't thank Lexi enough for her tireless efforts to get everything perfect for us!"
We responded:
"Jamie, thank you for your kind words! We're glad to hear that Lexi's efforts made a positive impact on your experience. Our team is always here to help with any future needs. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Jerod Knox

August 21, 2024

5  out of  5
rating by Jerod Knox
"Katelynn is amazing! I recommend her and her expertise any day, any time!!! PLUS she’s so personable!!!"
We responded:
"Jerod, thank you for your wonderful review. I'm glad to hear that Katelynn provided you with excellent service and that you found her personable and knowledgeable. We appreciate your recommendation. If you need any further assistance, feel free to reach out. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Austin, Reese Laskowsky

August 21, 2024

5  out of  5
rating by Austin, Reese Laskowsky
"Katelynn, was really helpful with answering any questions I had about the coverage and what worked best for my budget. She was really kind and didn't mind answering all my annoying questions and was very polite. Had a wonderful Conversation and would be happy to work more with her in the future."
We responded:
"Thank you for your wonderful review. I'm glad Katelynn was able to assist you with your coverage questions and find options that fit your budget. It's great to hear she was kind and patient throughout your conversation. We appreciate your feedback and look forward to assisting you again in the future. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Ashley Torres

August 20, 2024

5  out of  5
rating by Ashley Torres
"We have been looking and looking for home owners insurance and we absolutely loved getting home owners insurance quotes from Katelynn! She is very personable and so helpful!!"
We responded:
"Ashley, thank you for your wonderful review! I'm happy to hear that Katelynn was able to assist you with your homeowners insurance quotes. We appreciate your kind words and are here for any future needs or questions you may have. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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lauren webb

August 20, 2024

5  out of  5
rating by lauren webb
"I had a wonderful experience with Katelynn she was happy to help, and answered all the questions I had. I appreciate being able to speak with someone who isn't going to try to sale me anything I don't need. For a first time home buyer the process is already stressful but Katelynn made sure I didn't feel rushed in the process! I appreciate her help as a young woman with very little knowledge in insurance it's hard to find someone who will take the time to explain so much information."
We responded:
"Lauren, thank you for sharing your experience. I'm glad to hear that Katelynn was able to assist you effectively and make the process less stressful for you as a first-time homebuyer. It's important to us that our clients feel informed and comfortable without any pressure. We're grateful for your feedback and are here for any future questions or needs you may have. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Dee Kincaid

August 20, 2024

5  out of  5
rating by Dee Kincaid
"Called for quote and Mindy was really great and very helpful!"
We responded:
"Thanks, Dee! I'm glad Mindy was able to assist you and provide great service. If you need any further assistance, feel free to reach out. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Brittney Simecek

August 20, 2024

5  out of  5
rating by Brittney Simecek
"I can't say enough about my experience. When I came in I was greeted with a smile and their customer service with nothing less than perfect. I had alot of questions going in but Lexi answered everything and filled me in on things I didn't know to help me make the right choice for me and my family."
We responded:
"Brittney, thank you for sharing your experience! I'm glad Lexi could assist you and provide the information you needed. We're happy to have been able to help you make the right choice for your family. If you have any more questions or need further assistance, feel free to reach out. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Linda Gatlin

August 20, 2024

5  out of  5
rating by Linda Gatlin
"Mindy Fitzpatrick has been so awesome and helpful answering questions about the claims process. She has been so very kind and patient as we tried to navigate the claims process. KUDOS to you Mindy, you saved me!!"
We responded:
"Linda, thank you for your wonderful review. I'm glad Mindy could assist you with your insurance needs. Her kindness and patience are truly appreciated. If you have any further questions, our office is here to help. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Jody Hodges

August 20, 2024

5  out of  5
rating by Jody Hodges
"The staff is amazing, Lexi and Katelynn are both very knowledgeable with insurance, making any questions you have very smooth, very quick process to get quotes and makes everything way easier to deal with, if anybody is looking for Insurance please give them a call!"
We responded:
"Jody, thank you for your wonderful review. I'm glad to hear that Lexi and Katelynn were able to assist you with their knowledge and efficiency. We appreciate your recommendation and are always here to help with any future insurance needs. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Tara Guthridge

August 20, 2024

5  out of  5
rating by Tara Guthridge
"The customer service is excellent. The ladies in the office are very professional."
We responded:
"Thank you, Tara, for your wonderful review. I'm glad you found our customer service excellent and our team professional. We appreciate your feedback and look forward to assisting you with any future needs. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Krystal Williams

August 17, 2024

5  out of  5
rating by Krystal Williams
"Lexi was very helpful and patient!! 10 outta 10! It was so easy switching over!"
We responded:
"Hey Krystal, Thanks for the awesome review! I'm glad to hear Lexi was helpful and patient during your switch. If you need anything else, feel free to reach out. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
Profile photo of Rebeckah McGahey

Rebeckah McGahey

July 3, 2024

5  out of  5
rating by Rebeckah McGahey
"Lexi was so helpful, quick and concise! After calling around to numerous agencies her customer service was by far the best. I had dealt with several pushy male salesmen from other companies that badgered me so much I had no desire to give them my business, even if their quote was slightly lower. Kudos to this office with woman that know how to be efficient, polite, and also to the point."
We responded:
"Rebeckah, thank you so much for the kind words about Lexi! We are so fortunate to have her on our team. We are so grateful to be your insurance agency here in Temple, TX! If you need anything at all, please feel free to reach out to us. "
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Shae Stinson

May 30, 2024

5  out of  5
rating by Shae Stinson
"I love this State Farm office. I have been using them for all my insurance needs for several years. They always take good care of me. :)"
We responded:
"Thank you, Shae! We are pleased to hear that you have been satisfied with our insurance services for several years. Our team is grateful for your loyalty and trust in us. We look forward to continuing to provide you with excellent care for all your insurance needs in the future! - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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Arch Stockton

May 22, 2024

5  out of  5
rating by Arch Stockton
"Excellent customer service. Great personality, knowledgeable, and ready to help. Terry Lynn made this a very pleasant experience. Thank you Terry Lynn. Looking forward to future business."
We responded:
"Arch, I'm thrilled you had a pleasant experience with Terry Lynn! I'm pleased to hear you found her knowledgeable and ready to help. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
Profile photo of Mark Simon

Mark Simon

May 21, 2024

5  out of  5
rating by Mark Simon
"A friendly, professional and seemless process with just two calls and a couple of easy to follow emails to confirm coverage. I highly recommend anyone to use this agency."
We responded:
"Mark, we're pleased to hear you found our service friendly and professional, with a seamless process for confirming coverage! Thank you for recommending our agency. If you ever need assistance in the future, we're here to help. Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
Profile photo of Sarah Goodman

Sarah Goodman

April 19, 2024

5  out of  5
rating by Sarah Goodman
"Fast and responsive!! Customer service is stellar!"
We responded:
"Sarah, thank you! We appreciate your trust in us to take care of your insurance policies. - Tyler Jermstad - State Farm Insurance Agent"
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Keith Wilkinson

April 13, 2024

5  out of  5
rating by Keith Wilkinson
"Tyler’s group was able to save us over 50% on our auto policy versus Nationwide. I was shocked, and Terry got it done in a flash."
We responded:
"Keith, that's great to hear! We are glad we were able to help you save on your auto insurance policy. Thanks for the shoutout for Terry! - Tyler Jermstad - State Farm Insurance Agent"
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Gianna kelly

March 22, 2024

5  out of  5
rating by Gianna kelly
"Tyler and Terry are amazing to work with. They have been with me as I have become a new adult. They have answered every question even the dumb ones. They are attentive and remember your name. Truly grateful for this team. You are in good hands with them."
We responded:
"Wow, Gianna Kelly, thank you for the fantastic review! Our office thrilled to have been a part of your journey into adulthood, providing attentive service and answering all your questions. We appreciate your kind words and are grateful for the opportunity to serve you. - Tyler Jermstad - State Farm Insurance Agent, Temple, TX"
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marsha siler

February 27, 2024

5  out of  5
rating by marsha siler
"Terry Lynn was more than helpful. Even though we did complete the transaction she was kind and took her time to answer all my questions. I really appreciated her time and friendliness. Thank you so much Terry Lynn for all you do and making a difference. You are appreciated!"
We responded:
"Thank you for the wonderful review, Marsha! Our team strives to provide excellent service, and we are happy to hear that we delivered for your policies! Terry Lynn always puts our customers first."
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Daniela Corona

February 20, 2024

5  out of  5
rating by Daniela Corona
"Spoke with Terry Lynn and she made adding another vehicle and driver to my policy so easy and fast. Super friendly and quick to get back to you. Thank you Terry!"
We responded:
"Thanks for the kind words, Daniela! We’re happy to hear Terry was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Anthony Moreno

Anthony Moreno

January 19, 2024

5  out of  5
rating by Anthony Moreno
"Talked with Terry Lynn today. She was more than happy to cheerfully answer my policy questions. Thanks!"
We responded:
"Anthony, thank you for the shoutout for Terry! Our office loves being your good neighbor."
Profile photo of Rachel Morgan

Rachel Morgan

October 20, 2023

5  out of  5
rating by Rachel Morgan
"Terry was such a delight to work with! Definitely would recommend to friends!"
We responded:
"Rachel, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Terry cares a lot about our customers."
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Joyce Chatman

September 11, 2023

5  out of  5
rating by Joyce Chatman
"Terry was very helpful. The whole office was very friendly. I highly recommend this office."
We responded:
"Joyce, thank you for taking the time to leave us a kind review of Terry and our Temple State Farm insurance office! We value your feedback and look forward to serving you again. Have a fantastic day!"
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Jasmine Jazzie J

August 1, 2023

5  out of  5
rating by Jasmine Jazzie J
"I got the pleasure to work with Terry Ann. I was one of those customers that called less than an hour before closing. Normally in that situation people are rushing and annoyed. But NOT TERRY ANN!! It was quite the opposite. She was kind and helpful. You could literally hear her smile through the phone. Customer service was stellar. She was very knowledgeable. And when any issue arose she was as cool as a cucumber and said "No problem, I will figure this out" Some of the best customer service ever. Thank you so much for all your help. Give Terr Ann a raise she represents your company so well!!"
We responded:
"That means the world to hear Jasmine! Thank you so much for the great review. We appreciate you! "